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Privacy Policy – Silkenest

This Privacy Policy describes how Silkenest collects, uses, and protects your personal information when you visit or make a purchase from our store.

Information we collect
We may collect personal information such as your name, billing address, shipping address, email address, phone number, payment details, and order history when you place an order or contact us.

How we use your information
We use your information to:

  • process and fulfill your orders

  • provide customer support

  • communicate with you about your order

  • improve our store and services

  • prevent fraud and maintain security

Sharing your information
We may share your information with trusted service providers such as payment processors, shipping providers, and Shopify in order to operate our store and fulfill your order.

Data retention
We keep your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your rights
Depending on your location, you may have the right to access, update, or request deletion of your personal information.

Contact
If you have questions about this Privacy Policy or your personal data, please contact us through our store contact page or customer support email.